Chief of Staff

The Chief of Staff position is a high-impact, high-ownership role where you will work directly with the co-CEOs at Donna, the perfect AI sales assistant for sales teams on the go. Donna empowers our clients to focus on what they do best - selling.

You’ll join our ambitious Donna team as one of the first hires. This means you’ll have the opportunity to be part of an early-stage start-up and to learn from experienced serial entrepreneurs.

You’re a sharp generalist with boundless curiosity, a growth mindset, and the drive to make things happen. We can throw anything at you, and two days later, you magically have a solution. If you're ready to embark on an exciting journey from the early days and make a significant impact in a growing team with global ambitions, Donna is the place for you!

What you’ll be doing

1. Strategic & Operational Support

• Work directly with the co-CEOs to drive and follow-up key company initiatives.

• Own and execute high-impact projects that accelerate growth.

• Improve internal processes and operations to ensure efficiency.

2. RevOps & Sales/Marketing Enablement

• Assist in refining GTM strategy and optimizing sales processes.

• Lay the groundwork for a RevOps engine (starting with HubSpot) to enable measurement of our key GTM metrics.

• Conduct competitive analysis and market research to inform decision-making.

3. Board of Directors

• The Chief of Staff is responsible (process owner) for board meetings at Donna. This includes scheduling, preparation of the pre-reads and agenda, curation of the board pack and ensuring follow-up on board meeting action items.

• Next, the Chief of Staff will help manage investor relations and facilitate collaboration between Donna’s investor base and the company (teams and executives) in between board meetings.

4. Finance

• Take ownership of our financial planning & budgeting and drive the relationship with our financial partners.

• Carry the day-to-day financial operations like purchasing approvals, invoice/payment processing, payroll, and office purchases.

5. Operational Leverage

• Help shape our future organisation, together with finetuning the job descriptions.

• Hiring will be key to hitting our growth ambitions. Oversee our hiring activities by collaborating with our recruiters, organising interviews, and helping with onboarding until we have a dedicated HR colleague.

• Prep the agenda for company-wide meetings and plan events, from our monthly all-hands and our weekly wrap-up meetings to planning several team events per year.

• High-agency problem solver – Can work in ambiguity and figure things out independently.

• Extreme ownership – Willing to take responsibility for getting things done, with attention to detail and accuracy in all work.

• Exceptional communicator – Both written and verbal, able to interact with all stakeholders.

• Bias for action – Fast-moving and execution-focused.

• Comfortable switching between strategic thinking and hands-on execution – You can zoom out to help define priorities and zoom in to get things done.

• Strong analytical skills – Able to process data and make sound recommendations

• Discretion and confidentiality when handling sensitive information.

What you can expect

• As one of the first hires of Donna, you’ll be able to witness our growth from the first row. 🚀

• As a part of Donna, you’ll become a part of the Ghent tech ecosystem, and a member of the StarApps ecosystem. 💪

• You’ll work close to the iconic Wintercircus in Ghent, one of the fastest-growing Tech Hubs in Europe.

• This is a high-impact position in a fast-growing company.

• Donna is a company that sticks to its values in an open and informal atmosphere.

• Donna is a diverse and inclusive organization that is proud to be an equal-opportunity employer.

Along with these awesome perks, we offer a competitive salary with the following benefits:

• Macbook 💻

• Mobility Budget 🌱

• Healthcare benefits plan 🏥

• Meal vouchers 🍴

• Free office snacks 🍰

• Team celebrations and events 🎉